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Polite expressions for letter writing

There are many standard phrases used in polite letters.

Making requests

  • I’m writing to request …
  • Would you mind … ing?
  • Would it be possible to …?
  • I would be extremely grateful if you could …
  • I was wondering if you could …

Apologising and asking for understanding

  • I’m afraid that …
  • Unfortunately, …
  • I hope you can understand (my situation).
  • I’m sorry for any inconvenience caused.

Showing understanding

  • I understand/realise that …
  • I’m aware that …

Introducing information

  • As you know, …
  • As I’m sure you are aware, …

Closing

  • Yours sincerely/Yours faithfully
  • I look forward to hearing from you soon.
You should spend about 20 minutes on this task.

You paid a refundable deposit when you rented an apartment. You left the apartment in good condition but the Landlord won’t return your deposit.

Write a letter to the landlord. In your letter

  • explain why you are writing
  • ask for the return of your deposit
  • inform the landlord of possible legal action
Write at least 150 words.
Model answer

Dear Mr. Coleman,

I am writing to request the return of the £800 deposit that I paid to you before I rented No. 21, Britannia Court for the month of April. When I telephoned your office I was told that you are not intending to repay this money and I am unable to understand the reason for this.

When I signed the rental agreement it was my understanding that the deposit would be returned if the apartment was vacated dean and undamaged. This was the condition of the flat when I returned the keys. I cleaned the whole apartment and there were no breakages and no damage to fittings or furniture.

I believe that I have kept to the terms of the agreement and therefore I respectfully request that my deposit be repaid in full. I shall have no alternative but to seek legal advice if we are unable to resolve this matter in a satisfactory manner.

Yours sincerely,
Steve Chapman

(161 words)

Views: 1,571

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